Progressive Review
Innovation & Usage-Based Rates
The Verdict
Progressive is the tech-forward giant of the insurance world. Best known for Flo and the "Name Your Price" tool, they are aggressive innovators. They were the first to popularize usage-based insurance (UBI) with their Snapshot® program. If you are a safe driver who is comfortable sharing your driving data in exchange for lower rates, Progressive is often the unbeatable price leader.
Pros
- Name Your Price® tool helps fit budget
- Snapshot® program offers huge savings for safe drivers
- Very lenient with past minor violations
- Excellent online quote experience
Cons
- Customer satisfaction scores are average
- Snapshot can arguably raise rates for some risky drivers
- Loyalty discounts are smaller than competitors
Unique Features
Progressive wins on flexibility:
- Name Your Price® Tool: You tell them what you want to pay, and they show you a package of coverages that fits that number. It strips away the confusion of "guessing" what you can afford.
- Deductible Savings Bank: For every policy period you go without an accident, they subtract $50 from your Collision deductible.
Who is Progressive Best For?
Progressive is a "Big Tent" insurer. They are highly competitive for:
- Drivers with a history: They are more forgiving of a ticket or two than State Farm.
- Young drivers: Who are comfortable using an app to track their driving.
- Budget shoppers: Who need to tweak coverages to hit a specific monthly bill.